Act On Evolving Customer Needs With Real Time Customer Intelligence
Glowtrail unifies feedback from meetings, tickets, surveys, and more.
Turn fragmented feedback into next steps your team can act on.
Trusted by leading teams at some of the world's best software companies
Build What Customers Actually Need
Glowtrail helps teams act on feedback that would otherwise fall through cracks.
Unified Feedback Collection
Capture every signal in one place
Capture feedback from calls, emails, tickets, and surveys. All searchable and organized in one view.
Revenue Impact Analysis
See the revenue behind every request
Link feedback to customer segments and revenue to understand the true business impact of each feature request.
Clear Next Steps
Know exactly what to do next
Get prioritized actions based on customer impact and strategic fit from our intelligent AI assistant.
Segment-Level Insights
Focus on what matters most
Spot patterns by customer type and revenue tier to guide decisions that drive the most value.
In-Tool Delivery
Insights where you already work
Surface key insights directly in your CRM, Slack, or support tools for seamless workflow integration.
ROI Tracking
Prove the impact of your decisions
Track outcomes and measure adoption and impact of shipped features to build confidence in future product investments.
Connect Your Existing Tools
Glowtrail integrates seamlessly with the tools you already use, ensuring no feedback is lost.
We're adding new integrations every week tell us what you need.
Salesforce
Two-way sync of customer insights and account data. Segment feedback, push insights into Salesforce where sales teams work.
Zendesk
Pull support tickets into Glowtrail, link customer issues to revenue impact.
Gong
Capture call transcripts and extract themes directly into Glowtrail.
Gainsight
Two-way sync of health scores, churn risk, and account data. Segment feedback and push prioritized insights into Gainsight where CSMs work.
Mixpanel
Connect product usage to customer feedback for context-rich insights.
Slack
Send and receive feedback directly in Slack channels.
Google Meet
Transcribe meetings and feed key moments into Glowtrail.
Gmail
Automatically capture customer feedback from email conversations and support threads.
Any Feedback Source
Ingest feedback from any system, no source of feedback left behind.
Product Management Superpowers
See how Glowtrail transforms the way product managers work.
Prioritize Features That Actually Matter
Stop guessing what to build next. Use real customer data and revenue impact to guide your roadmap decisions.
Connect feature requests to revenue impact
See which customers are asking for each feature
Track request trends over time by segment
Compare competitive urgency across features
Book a Personalized Demo
See how Glowtrail can transform what you know and track about your customers' needs.
Live Demo with Your Data
See how Glowtrail works with your feedback sources
Feedback Advice from Product Experts
Get answers to your specific questions
Custom Implementation Plan
Tailored recommendations for your workflow
Optional 30 Day Free Trial Available
See real-time AI feedback analysis
Direct access to our product team
Just insights and recommendations